Words can't express how appreciative we are of this company. Honest is an understatement. We recently got a quote from the dealership that states we needed a new battery, alternator and belts. We took it in to this company and after testing and rechecking everything for a couple of days they could not duplicate the problem that the dealership said that we needed and saved us a $3,000 repair that didn't need to be done. Thank you guys!
Absolute excellence!! Joe and Mike are extremely knowledgeable, trustworthy and I am very, very happy with the top-notch quality of service they provide. Auto Tune is the shop I've been looking for. They've fixed things ranging from a complete tune-up, brakes and wheel alignment. Even odd things like my electric window motor and keyless entry. Me and my tuck thanks them, big time!
These guys are just the absolute best! I have an older car that gives me a lot of problems. They have always been available to check it out as soon as I needed them, it's always been ready the same day (usually within a couple hours even), and you cannot beat their prices. These guys are always so friendly and upbeat, and I have never had a bad experience. It's so hard to find a good trustworthy reasonably-priced mechanic, I'm so grateful someone recommended Auto Tune!
Great Group Of Guys. Joe is the man. Took the time to thoroughly explain my car from front to back. He has a honest spirit and make you feel welcome when you enter the establishment. Will definitely be back again.
Wow! I am so happy that I brought my car here. It was a simple oil change, but they were quick and did not over charge! All of these chain auto places are so over priced and just robotic, they don't seem to care or politely answer your concerns/questions. This place feels like a 'mom and pops' type business and I really liked that. Good, honest, and reliable workers!
The owner, Joe, was extremely nice when I took my car in for an alignment, as well a quote for my brakes. His shop has great pricing and gives an informative explanation of what work needs to be completed and when. I will be taking all of the cars in my family to Joe.
These guys have gone above and beyond in taking care of us and making us feel comfortable in all our decisions and what would make the most sense for our family. Joe and Mike have been outstanding and make the drive from Ballantyne to Matthews worth it! If you are looking for an honest mechanic, these guys are it! They are affordable and will work hard to make sure you feel right about the work done.
Every single experience with Auto Tune has been good. I'm not going to say great because who the heck wants to spend money on repairs? No one! But in my case I have to in order to keep my car running. It's an older car and I need it to last. From oil changes to tire changes to control arms you name it these guys do it right . And yes you MIGHT Be able to find some backwoods mechanics that will charge less but Auto Tune's prices are fair and the work is A+++. Also sidenote - I'm a female and they never talk down to me or are condescending and they explain things to me so I always understand what is going on with my car. If you haven't figured it out by now I highly recommend these guys !
There is NO WHERE ELSE I would take any vehicle I own.
The first experience I had with Mike and Joe literally bought me to tears.
After realizing I didn't have bail money if I paid those people on Albemarle Road, and they just ripped me off, I asked a friend if she knew someone who would fix my truck, she referred me. I went spoke to Mike and Joe, told them my experience, told them I could pay for whatever was wrong I just needed the end result to be a passed inspection.
I left my truck and two days later they called me, told me exactly what was wrong and when I told them to go ahead and fix the truck, Joe said I could come pick up my truck at anytime and it only cost me $323.61....they treat you like family because they REALLY are concerned about you safely operating your vehicle...I am a witness these guys really do care about you and the work they do for you. I refer them to anyone who needs their car repaired...I carry Auto Tune's business cards around to give away to people.
THEY ARE the real deal!!
Very trustworthy and knowledgeable!! I've done business with Joe and crew for years. If you find yourself in need of a mechanic take it from a local guy that this is where you should go. I recommend them all the time to my family, friends and customers without concern as to them being treated fair.